Continuing support during COVID-19
All essential supports can continue face to face. Make sure to follow all state-based COVID-19 social distancing and safety guidelines.
To support our community, we have:
- Developed a set of standard guidelines and precautions for every booking.
- Developed additional safety precautions for support workers working with confirmed or at-risk cases
- Encouraged support workers to take the COVID-19 infection control training from the Department of Health
- Developed resources to help you transition to remote or indirect support
- Provided information on how to use and how to purchase PPE
We’ve put together definitions and examples of essential, non-essential, indirect and remote supports, as well as tips to help you transition to remote or indirect bookings.
Select the type of support you’d like to learn about below
Essential Support
Essential support is critical support you cannot live without.
Non-essential Support
Non-essential support is support that you can live without.
Remote Support
Remote supports are possible without a support worker being with you in person.
Indirect Support
Indirect supports are essential activities or tasks that can be done on your behalf.