Meet the Hireup mobile app

iOS - iPhone

To use the Hireup iOS app your iOS device (Apple) must be running iOS 13.2 or later, and will need to be an iPhone 6S or a later model.  If you are running an older version, please update to the latest version of iOS prior to installing.

Android

To use the Hireup Android app your device must be running Android 6.0 and up.

There are four ways you can create a booking via the app, via the "create booking" button on the bookings screen, via someone's profile, or via My Team. Find out more on our app tour:

• iOS app tour
• Android app tour

To edit your profile

1. Open the Hireup app
2. Go to Account (Android: Profile icon, bottom right corner) (iOS: Profile icon, top right corner).
3. Tap account settings
4. Fill out your details and profile information and preferences

To use the job board

1.  Open the Hireup app
2.  Tap the ‘Jobs’ tab at the bottom of the screen

To post a new job (clients)

From the jobs tab, tap on the briefcase icon (top-right).

1.  The create job screen will open. Enter the job details.
2.  Tap ‘Post’ on the top-right.

To search for workers or clients

1. Open the Hireup app

2. Tap the ‘search’ tab at the bottom (magnifying glass icon)

3. Edit the filters at the top (under the search bar)

4. Optional - search a keyword in the search bar such as autism or LGBTQI friendly

5. Scroll down and select profiles to view more or save them to your list

To send a message

1. Open the Hireup app
2. Select a workers or client profile (via search or jobs) and tap ‘message’ 
3. If you have already messaged them, go to the messages tab (chat icon) to find your conversation and send a message.

To make a booking (clients)

1. Go to the bookings tab (calendar icon)
2. Tap ‘create booking’ on the bottom right 
3. Alternatively, from a conversation/message, tap the 3 vertical lines (button) in the top right corner to book when using the Android app. Or, when using the iOS app, tap the horizontal button in the top right corner to book.
4. Clients can make a booking when viewing a worker's profile. All users can delete or report conversations.

To edit a booking

1. Open the Hireup app
2. Go to the bookings tab (calendar icon)
3. Select the booking you’d like to edit
4. Tap the ‘edit booking’ button at the bottom

You can quickly access your team via My Account. You can do this by tapping on your profile picture on the top right of the screen, then selecting "My Team".

There are three ways you can give feedback on the Hireup iOS app.  

Within the app

You can send feedback directly to the Product Team within the app. Navigate to the screen you want to give feedback on and take a screenshot. You’ll be asked to choose if this is a bug, suggestion or if you have a question.

You can also give feedback via 'My Account' on the top right of the screen, open it up and choose “Give Feedback”.

Via our Feedback Form

On our website, we also have a dedicated feedback form. You can provide any platform or app related feedback here with out Product Team.  

Via our Community Support Team

Alternatively, contact Hireup’s Community Support team, via hello@hireup.com.au, who will pass on your feedback to the Product Team.