Stage 2 ILO: ILO Supports

ILO is a two-stage process. The first stage involves identifying your ILO needs and then choosing a suitable independent living option by developing an “ILO Service Proposal”. This is known as Exploration and Design, or Stage 1 ILO.

The second stage of ILO involves you working with your provider, family and friends to implement your ILO supports, which the NDIA calls “ILO Supports”, or Stage 2 ILO.

Fiona has red hair and is wearing a purple jumper. Behind her is a home office setting with a long desk, computer desktop and stationary. Fiona is a wheelchair user and has an Alternative and augmentative communication device in front of her. Fiona is smiling.

What happens during Stage 2 ILO?

Stage 2 ILO is all about implementing the support you need for your ILO arrangement, which would have been outlined in your ILO Service Proposal. ILO supports can be broken down into:

1. Primary Supports

2. Supplementary Supports

3. Monitoring and Adjustment

Primary Supports

Primary supports are the main supports that help you at home, such as:

Personal care
Cooking
Cleaning
Emotional support
Getting ready for work
Ensuring you’re safe at home

Some examples of primary support arrangements

Host: Living full time with a person or family (host) who is not related to you. In this arrangement, you and the host agree on an amount from your ILO supports for the help they provide. You will also need to pay board to cover your accommodation and day-to-day living costs.
Housemates: Living full time with people who provide care, help and companionship. Your housemates may receive a benefit that’s paid through your ILO supports, for example receiving a rent reduction. The type and amount of this benefit will depend on the support they provide you.
Living Together: Living with other people with disability on the basis of friendship or common interest. You might share some supports.
Living Alone: Living alone with a network of informal and formal supports such as, oncall or drop-in support and assistance from family and friends.

Supplementary supports

Supplementary supports are extra, flexible supports on top of your primary support. These supports can include:

A second host to share your support needs.
On-call or drop-in arrangements.
Support of a mentor.
Volunteers.
A neighbour.
Paid “drop-in” support.
Structured supports from family or friends.

Monitoring and adjustment

Monitoring and adjustment covers setting up your supports and regularly checking in to make sure your ILO is working for you. You’ll need to agree on the frequency of these check-ins with your ILO provider, and have this included in your Service Proposal. Importantly, you won’t usually need a plan review to make changes to your ILO arrangement.

Funding for Stage 2 is allocated according to one of the following Levels:

Level 1: $105,000
Level 2: $150,000
Level 3: $230,000

For more information on these funding levels, read our Guide to ILO Funding Levels.

This ILO funding is allocated via a support category in the latest NDIS Price Guide called ‘Individual Living Options’. It comes as a package of primary and supplementary home and living supports. It can be used for flexibility with formal and informal supports and managed by your family or provider. The package includes resources for monitoring and redesign.