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A Guide to High Intensity Supports 

The National Disability Insurance Scheme (NDIS) classifies some more specialised supports as High Intensity supports.  

People with disability who have high intensity support needs will have a healthcare team (such as an allied health professional or registered nurse) involved in their support to develop the specific support or care plans which support workers use to provide safe support.

In this guide, we will detail what High Intensity Supports are, how they are funded by the NDIS, and who can provide these supports.

What are High Intensity Supports?

The NDIS acknowledges that High Intensity Supports are intensely personal in nature, and require support workers to communicate closely with the person to provide safe support, in the way the person wants and needs.

High Intensity Supports also represent some of the highest risk for NDIS participants.

High Intensity Supports include:

The support and services a person may require can include (but are not limited to):

  1. Personal Care: Assistance with daily tasks such as bathing, eating, and dressing.
  2. Skill Development: Programs designed to help individuals develop new skills or enhance existing ones.
  3. Home Modifications: Adjustments to living spaces to make them more accessible and safe.
  4. Disability-related Health Supports: Tailored health care services addressing specific health concerns linked to their disabilities.

Who can provide High Intensity Support?

People who can provide high intensity supports include:

  • Qualified health professionals: medical practitioners, allied health professionals, Registered Nurses
  • Skilled support workers: who carry specific training in High Intensity Support areas, under the direct supervision of qualified professionals.

The NDIS plays a vital role in overseeing High Intensity Supports. Hireup is NDIS registered, which means that as a registered NDIS provider, Hireup is required to comply with regulation and legislation as set out by the NDIS Quality and Safeguards Commission which includes the safe implementation of High Intensity Supports. 

While a health professional must develop a relevant specialised support plan (such as a mealtime management or bowel care plan), the supports themselves can be carried out by family, school staff, carers and support workers.

Hireup makes managing high-intensity supports easy

Hireup is Australia's largest NDIS-registered online provider.

You simply pick the right workers for you, and our specialised team will handle the rest.

Learn How Hireup Works

Hireup support worker Jane is kneeling beside Kiera's wheelchair. They smile with their arms linked. Kiera wears a sage knit jumper, while Jane wears a lilac activewear top. They are on a paved beach walk. Beachfront houses and a grey-looking sea appear in the background.  
Hireup support worker Jane is kneeling beside Kiera's wheelchair. They smile with their arms linked. Kiera wears a sage knit jumper, while Jane wears a lilac activewear top. They are on a paved beach walk. Beachfront houses and a grey-looking sea appear in the background.