We’re excited to have published our very first annual report: progress with purpose. If you’re curious about what happens at Hireup, or you want to better understand how it all works, this report is for you. In it, our community shares the Hireup story in depth — our approach, how we work and what we value most.
“Our purpose at Hireup is to enable the pursuit of a good life for everyone. This report is an important step forward for us. We know our purpose, we know we’re doing that everyday but this is the first time we’re putting that down on paper” - says Hireup CEO, Jordan O’Reilly.

Our impact
- over 60,000 support connections made since 2015
- 86% of clients say Hireup has had a positive impact on their life
- On average, life satisfaction increases by 5% over the first 24 months on Hireup
But, as Harriet from our strategy team explains, at the heart of this report is one burning question: what is our impact?
Highlighting our community
We asked members of the Hireup community to help us tell our story truthfully. Hireup’s copywriter Kate Thomas wrote about “the power of connections and community” and articulated the importance of choice and control for everyone.

“Throughout my lifetime, and the lifetime of many others, people with a disability have often gone unnoticed in society, in media and in choices about themselves. I remember disavowing my disability as a five-year-old for the fear that I might not achieve, or that I’d be treated differently or even ‘exist,” says Kate.
You can check out some more of Kate's writing.
The balancing act between self-determination and risk
As we digest the numbers and stories, the focus on community continues with a piece by Hayley Curren, our Head of Complex Support. It’s titled “The balancing act between self-determination and risk” gives a compelling insight into Hireup’s focus on safety.
“Safety is driven by our community. When we take decisions, we take them with our community, not for our community. With the mum who requires support to get her kids to school. With the young kid who wants to skate at the local park. With the guy who wants to travel overseas. Or with the couple with a number of specialised support needs living independently,” Hayley says.
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