How does the Hireup community pay for workers?

Hireup pays the support worker and will issue the person seeking support with an invoice. Hireup is able to work with self-managed, plan managed and fund managed through the NDIS and their portal.

Is Hireup safe and secure?

Everyone who joins Hireup is checked and verified to keep our community safe and secure. All Hireup support workers are required to provide the following checks during their application process and will not be approved until all checks have been verified by our on-boarding team. All support workers will need to provide: A National Police Check issued within the last 12 months A valid First Aid certificate State based working with children/vulnerable people checks Photo ID Two reference checks Our Community Support team is equipped with health and safety expertise and a swift and discreet incident response procedure. All Hireup users are covered by our comprehensive insurance policy and we have an active user removal policy.

How do I get started?

To get started on the Hireup platform as a person seeking support or an account manager. Follow the Get Started button to begin the registration process.

Personal Care

Get the right help for your regular day-to-day supports

Book trained and verified support workers for help with showering, toileting and mealtime assistance at home or in the community.

We're Australia's largest NDIS-registered online provider, with over 11,000 trained and verified workers ready to help you with your personal care needs.

Get started

Hireup support worker Natalie assister client Amara during PEG feeding.

What is Personal Care?

Personal care is different for everyone in the Hireup community. Some tasks and duties that could fall into personal care include:

Showering
Bathroom assistance

Other tasks that are associated with hygiene could be classified as personal care too.

Arlo sits at the kitchen table with his support worker Maddie. They're smiling and laughing as he gets tube fed.

Over 11,000+ Australians trust Hireup, to find
high quality support workers

Full flexibility and
control

You decide who supports you and when.

How Hireup works

Verified and trained workers

Choose with confidence. All workers are insured and verified.

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Competitive, inclusive hourly rates

Easily manage your budget, with no hidden fees or surprises.

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Simple online
platform

It's easy to use, with support available when you need it.

Our platform

Simple, online platform

Easily find, book and manage your support

A screenshot of messages between a client and a support worker on the Hireup platform. The client asks, "Hi Sophie, are you available this Tuesday to help with my therapy appointment?", the worker replies "Yes, I'm free between 3-5pm", and the client says "Great, I'll create a booking!". Behind them is the booking request screen.

A screenshot of the booking dash of the Hireup platform, showing a request from worker Sophie for "Help around the house", with the options to edit, cancel or recommend.

Your questions answered

Everyone who joins Hireup is checked and verified to keep our community safe and secure. All Hireup support workers are required to provide the following checks during their application process and will not be approved until all checks have been verified by our on-boarding team.

All support workers will need to provide:

A National Police Check issued within the last 12 months
A valid First Aid certificate
State based working with children/vulnerable people checks
Photo ID
Two reference checks

Our Community Support team is equipped with health and safety expertise and a swift and discreet incident response procedure. All Hireup users are covered by our comprehensive insurance policy and we have an active user removal policy.

Connect with NDIS-registered support workers in your local area today

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Personal Care

What is Personal Care?