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Glossary

Here's a helpful guide to the terms we use on Hireup.

Agency Managed
Funding managed by the NDIA. The NDIA will pay providers through the NDIS myplace portal.
Anaphylaxis
An allergic reaction, often involving more than one body system (skin, respiratory, cardiovascular). It can be life threatening.
Behaviour Practictioner
A behaviour practitioner writes behaviour support plans and is NDIS registered.
Behaviours of Concern
Behaviours and actions that may have a negative impact on an individual and those around them.
Booking Feedback
Feedback from people seeking support and support workers after every Hireup shift. Booking feedback is shared with Hireup only.
Bowel Care
Intervention needed to assist someone to maintain a healthy bowel routine. It often involves medication.
Capacity Building
A type of budgeting that can be funded in an NDIS plan. It's designed to assist with developing independence and skills.
Capital Budget
Supports for one-off purchases, including Specialised Disability Accommodation (SDA), equipment, assistive technology.
Core Supports
A type of budgeting that can be funded in an NDIS plan. Core supports are designed to assist with everyday activities.
CPR Certificate
A Cardiopulmonary Resuscitation Certificate that is required for Hireup support workers.
CRES
SA Child Related Employment Screening: A state based requirement to support people under 18 years of age, in a paid capacity. Support workers will also need a DSEC.
Day Shift
A shift between 6am and 8pm.
Deaf
Those who use Auslan (Australian Sign Language) to communicate.
DSEC
SA Disability Services Employment Check: A state based requirement to support people over 18 years of age, in a paid capacity.
EAP
Employee Assistance Program.
ECEI
Early Childhood Early Intervention.
Epilepsy
A neurological condition in which the brain activity becomes abnormal and change can cause a seizure.
Essential Support
Support work required to meet immediate basic needs
Evening Shift
A shift between 8pm and midnight.
Incident Report
An form to document an event (or a near-miss) that has happened while on shift. The Hireup team will receive the form.
Insurance
Hireup provides comprehensive insurance cover. This is for all shifts booked and worked on the platform.
Job Board
A Hireup feature to connect support workers with people seeking support on the Hireup platform.
LAC
Local Area Coordinator.
Messaging
A feature to connect support workers with those seeking support on the Hireup platform.
NDIA
National Disability Insurance Agency
NDIS
National Disability Insurance Scheme
NDIS Module
NDIS Worker Orientation Module for support workers.
NDIS Rate
The NDIS rate is the financial cost for a line item on the NDIS Price Guide. It can be per hour or per item.
Night Shift
A shift between midnight and 6am.
Non-Essential Support
Support work that is not required to meet immediate basic needs
Pay Rates
The rate a support worker is paid. Rates vary based on day, time and length.
PEG Feeding
A procedure where a tube is placed into the stomach. Used to provide nutrition, fluids or medication by bypassing the mouth.
Personal Care
One of eight areas of support Hireup offers. Involves assistance with tasks such as showering, toileting, or mealtime support.
Plan-managed
One of three types of NDIS funding. A plan manager will manage a person seeking support's funding on their behalf.
Quality and Safeguards Commission
An independent agency established to improve the quality and safety of NDIS supports and services.
SCHADS
Social, Community, Home Care and Disbaility Services.
SDA
Specialised Disability Accommodation.
A feature to connect support workers with those seeking support on the Hireup platform.
Self-managed
Personal management of NDIS funds. Working with providers and paying invoices directly.
Service Booking
The way a person seeking support allocates funding from their NDIS plan. Hireup can claim for services provided.
SIL
Supported Independent Living.
Sleepover Booking
An overnight booking of eight consecutive hours. Charged at a flat rate for the night, not an hourly charge.
Specialised Support
One of eight areas of support Hireup offers. Involves assistance with more complex requirements and high needs.
Specialised Support Plan
Additional support plans for support including manual handling, epilepsy or other specific instructions.
Support Plan
A document that outlines key information on support needs. The person seeking support or account manager will create this.
Therapy Support
One of eight areas of support Hireup offers. Involves assistance with tasks such as OT and hydrotherapy.
TTP
Temporary Transformation Payment.
Verification
The checks Hireup performs on everyone joining the community to keep you safe and secure.