What does NDIS mandatory registration mean for you? And why it’s always meant so much to us.
If you've seen headlines about NDIS registration changes, you've probably got questions. There's been a lot of coverage, and not much of it explains what actually changes for you day to day.
Here's a quick summary of what's happening
1 July 2026
SIL providers and digital platform providers must be registered with the NDIS Commission, or have an application in progress.
1 October 2026
Last date for unregistered providers to submit their application.
1 January 2027
New worker screening and credential requirements apply to digital platforms.
Here's the short version
If you're already with Hireup, nothing changes for you. We've been NDIS registered since 2016 well before any of this was mandatory so your supports, your funding, your plan, and your right to choose how you're supported all carry on exactly as they are.
If you use SIL funding or an online platform to find support workers, your provider needs to be registered with the NDIS Quality and Safeguards Commission from 1 July 2026. If your provider isn't registered yet, you don't need to wait and see. You can check now, ask questions, and make sure your supports stay uninterrupted. That choice and control is yours.
These changes are about lifting safety and quality standards across providers who aren't yet held to them. They're not about disrupting the people those providers support.
Below, we've broken down what's changing, when, and what you can do to ensure your support remains uninterrupted.
What is mandatory registration?
From 1 July 2026, SIL providers and digital platform providers must be registered with the NDIS Quality and Safeguards Commission, or have a registration application in progress, to keep delivering support.
Registration means meeting the NDIS Practice Standards and going through independent audits, rather than self-reporting. It's the same bar Hireup has been meeting for years.
Until now, registration has been optional. Providers who chose to register were holding themselves to a higher standard. Not because they had to, but because they wanted to be accountable for the quality of support they delivered.
For participants, mandatory registration is designed to make sure every provider:
- Delivers safe, quality NDIS supports and services
- Meets the NDIS Practice Standards and registration requirements
- Completes independent audits to verify they're meeting those standards, not just report that they are
- Complies with all conditions of their registration on an ongoing basis.
The key dates, and what each one means for you
The changes roll out in stages there's no single cutover point where everything shifts at once.
1 July 2026: Mandatory registration begins
From this date, providers delivering SIL funded supports including independent support workers who provide SIL and all digital platforms must be registered with the NDIS Commission, or have an application in progress. Registered SIL providers also need to meet the new SIL Practice Standards from this date, audit or no audit it's now a condition of being registered.
What this means for you
if you're using SIL funding, your provider needs to be registered and meeting the new standards, whether they were registered before or not. Those standards exist to protect your right to choose and keep you safe, and providers are now checked independently rather than reporting on themselves.
If you use a platform to find support workers, that platform needs to be registered too, and held to the same requirements as any other NDIS provider. This is true whichever way you manage your funding NDIA-managed, plan-managed, or self-managed.
You can check whether a provider is registered on the NDIS Provider Register.
Maintain your SIL funded supports seamlessly
Every Hireup support worker is already verified, insured and trained before they join the platform, and you can look through their profiles and experience before you book so you know who you're working with either way. If you’re currently using SIL funding or want to understand your options you can book a call with our team.
1 October 2026: Last date to apply for registration
This is the deadline for any unregistered SIL provider or digital platform to have submitted a registration application.
What this means for you
Building a support team you trust takes time. If your current provider or platform hasn't applied for registration by this date, they won't be able to continue delivering your supports — but that doesn't mean losing the people you've built that trust with.
Many support workers are making the move to registered providers like Hireup, so you can keep working with the same people without the uncertainty. If you already have support workers you trust, you can bring them across to Hireup. Once they're onboarded, your bookings, payments and records all live in one place. Not sure if your current workers can make the move? Our team can talk you through it when you register.
Your support coordinator, Local Area Coordinator (LAC), or the NDIS Commission can also help you find a registered provider.
1 January 2027: New platform conditions apply
From this date, registered digital platforms must confirm a worker's NDIS Worker Screening clearance before they start — no more working while a check is still processing. Platforms also need to check and publish any banning orders, and verify workers' credentials.
What this means for you
Nothing you need to act on. This is about giving you clearer, more reliable information about who you're connecting with. If you're already with a registered platform like Hireup, there's nothing new required
Why registration has always meant so much to us
Hireup exists because of one family's experience. Our co-founders, Laura and Jordan O'Reilly, grew up alongside their brother Shane, who lived with cerebral palsy. Managing his support was just part of family life and while some workers were a great match, plenty weren't. There was no real way to know who was showing up, what training they'd had, or whether they'd be reliable.
Jordan later worked as a disability support worker himself and saw the same problems from the other side a system that gave people with disability little real choice, and little way to check who they were trusting with their care. That's why Hireup verifies, insures and trains every support worker before they start, and why registration was never something we did reluctantly. It's the standard we built the business on, years before it became mandatory for everyone else.
Hireup: proudly NDIS registered since 2016.
Good support shouldn't add complexity to your life. Whether you've worked with the same people for years or you're still figuring out what works, these changes are ultimately about making sure every provider meets a standard Hireup has held itself to for a long time.
You don't have to start over with strangers. Bring your existing support team across, keep the relationships you've built, and let the rest fall into line in the background.