Hireup PLUS bridges the gap between support work and support coordination
A dedicated local partner will work with the participant to:
- Coordinate support that’s flexible, proactive and truly personalised.
- Build resilient, participant-led support arrangements.
- Reduce reliance on high-cost 24/7 SIL models.


What is Hireup PLUS?
We'll recruit a dedicated Support Team Lead who's the right fit for your participant.
Team management
- Coach, train and mentor support workers.
- Match support worker skills with participant preferences.
- Manage rosters and create a self-sufficient teams.
Look after life admin
- Be your go-to person for all things Hireup.
- Manage budgets for shopping, bills and rent.
- Coordinate meal planning, appointments, entertainment and travel.
Living arrangement supports
- Maintain participants' existing home environment.
- Locate and set up new accommodation.
- Find, verify and maintain housemate arrangements.
Provide structure and stability
- Provide regular face-to-face support.
- Facilitate connections with other services.
- Support participants to stay connected to their community.
Hireup PLUS can make support coordination smoother

Ensure high-quality support
Your dedicated local partner can get other support workers up to speed on how to deliver a participant’s support plan and help you manage support rosters.

Tick all the admin boxes
Your partner can assist you with appointment scheduling and finding accommodation, lodge paperwork, liaise with allied health and manage home admin.

Keep everyone in the loop
Your partner can be the conduit between all your touchpoints; from the participant, their family, flatmates and support workers – they’re on hand to help everything run smoothly.
Interested in how Hireup PLUS could work for your participants?
Here’s a look at what to expect and how the process works, step by step:
Step1: Enquiry
Enquire through the Hireup website or your Hireup Relationship Manager.
Step 2: Assessment
We'll assess your participants’ needs, funding, and goals.
Step 3: Match
We’ll match your participant with a Support Team Lead.
Step 4: Handover
You, your participant and Support Team Lead will work together to plan their support.
What funding can participants use?
Hireup PLUS doesn’t use support coordination funding. Instead, participants can use one of the following funding types:
- Core Supports (Assistance with Daily Living): Day-to-day direct support and rostering activities
- Individualised Living Options (ILO): Organising supports under an ILO arrangement (e.g., managing multiple providers or informal supports).
- Supported Independent Living (SIL): In some flexible SIL models, Hireup PLUS can support participant-led living arrangements.


Case study
Rohan can maintain his independence with support from Emily
Emily works alongside Rohan to plan support, manage workers and make day-to-day life easier.
“Ro still has somebody that he’s able to contact. It gives his parents the peace of mind that yes, somebody else is there. And mum and dad know I’m in the background cheering for Ro to be as independent as he is.”
— Emily, Rohan’s Support Team Lead


Free webinar: Simplifying life with Hireup PLUS
Join one of our free webinars to learn how Hireup PLUS can streamline life admin, organise support teams, and reduce stress for NDIS participants.
Want to learn more?
Book a call with the Hireup PLUS team to see if it's the right fit for you.