My Ability Australia has successfully integrated Hireup for Providers as a key staffing solution. As the Director of Operations at My Ability Australia, Jaidon Ortis oversees all business operations, including HR and rostering. Ensuring the continued care of their participants is paramount, and he played a crucial role in implementing Hireup for Providers alongside the rostering team.
The organisation faced staffing gaps due to illnesses and other unforeseen circumstances. They needed a reliable solution to maintain the quality of care for their participants despite these challenges. “Hireup were a reputable option that we chose to explore,” says Jaidon.
"We found the set-up process seamless. The entire team at Hireup have been incredibly responsive to our needs and the communication and quality has been exceptional."
While My Ability Australia had not previously engaged with other labour hire agencies, Hireup's reputation prompted them to choose Hireup exclusively. Therefore, they cannot provide a direct comparison but can attest to the exceptional service Hireup has provided.
Since adopting Hireup for Providers, several significant benefits have been observed:
A quality backup solution
They now have a reliable backup solution to cover staff shortages, ensuring participants receive the care they need, even at short notice.
"The confidence that when we have staff illness/extenuating circumstances resulting in a shortfall of staff for our participants, even at short notice, that we have a quality backup solution to ensure our participants are cared for to the standard we require," Jaidon says.
Operational efficiency and compliance
The use of Hireup has alleviated pressure on the rostering team, improving efficiency in filling shifts when internal options are exhausted.
"Utilising the Hireup service has assisted us to ensure we are meeting the requirements of our NDIS registration.”
Quantifiable improvements
Using Hireup for Providers has markedly increased workforce management efficiency. The seamless integration of their services has streamlined HR processes and enhanced overall operational effectiveness.
“This alleviates some of the pressure on our rostering team and ensures continuity of service.”
Future plans
As My Ability Australia continues to grow, they anticipate leveraging Hireup's services more frequently. The platform will play a crucial role in building new teams and filling staffing gaps as they expand their participant base.
Based on their positive experience, Jaidon highly recommends Hireup for Providers.
"We would highly recommend Hireup and advise of your professionalism and quality of staffing solutions," he says.
“My Ability are incredibly grateful for the continued professionalism and structure at Hireup. Overall support and staffing solutions have been second to none.”
Explore more success stories
Learn how registered NDIS and My Aged Care Providers around Australia use Hireup to grow their support workforce.
