Support work, on your terms

No, all Hireup support workers are employed as casual employees. As your employer, Hireup takes care of all payroll duties such as: 

• Pay
• Superannuation
• Tax
• Insurance

Hireup offers the flexibility of an online platform, with the security of an employer.

You get full flexibility to work how you want, with the benefits and safety of employment. Plus we’re NDIS Registered, which means you are too.

Employed work means no ABN and we take care of your invoicing, insurance, tax and super.

Hireup also offers transparent, set pay rates for shifts over 2 hours. Set rates mean no awkward money conversations and you’ll always know what to expect in the bank.

Hireup's hourly rates start from $49.94 during weekdays. Weekend rates start from $64.41 and public holidays from $102.10. Hourly rates include casual loading, employer superannuation contributions and comprehensive insurance.

As an employed worker, you don't need an ABN, NDIS registration or to handle your own tax.

Yes, with Hireup, you set your own schedule. You have full control over when and where you provide support.

Yes. With Hireup, you choose the jobs and bookings that match your experience and career goals.

Getting started on Hireup is simple. Create your account in just one minute and, after completing a few quick identity checks, you can start booking clients within 2-3 days.

You can read more about the application process in our guide: What You Need to Apply.

As Hireup is the employer, we pay our Support Workers directly into their nominated bank account/s.  Typically clients (the person seeking support) create a booking and it's accepted by the Support Worker (you) and services are delivered at the agreed time.  The worked shifts need to be submitted to the client and approved prior to midnight on Sundays, to be included in the next pay period.

In addition, Hireup pays employer superannuation contributions (as prescribed by the ATO) to our default fund HESTA, or into a superannuation fund of your choice.

As a casual employee, you are entitled to 25% casual loading, in place of leave entitlements such as annual and personal sick leave. This is in accordance with the FairWork National Employment Standards.

Hireup provides comprehensive insurance cover to protect Support Workers and Clients alike. For all shifts booked and worked through the Hireup platform, we provide Workers Compensation insurance, as well as other types of insurance.

Learn more about insurance cover

In accordance with the SCHADS Award, if a worker uses their own car during a shift, they are entitled to claim $1.05 per kilometre. This is calculated based on the distance driven during the shift and does not include travel to and from the shift.

Our Support workers are paid on a fortnightly basis, with the two week cycle ending every second Sunday, and pay day being the following Friday. All worked shifts need to be submitted to the client and approved by Sunday midnight. If approved late, these shifts will be paid in the following fortnightly payroll.

Hireup is an online platform where people with a disability can find, hire and manage support workers who fit their needs and share their interests.

Here are just a few examples of the types of support you can provide with Hireup:

• Assisting Clients with personal care, health care and hygiene in areas such as dressing, bathing, toileting and eating.
• Assisting Clients to develop daily living skills by facilitating their participation in budgeting, shopping, meal planning and preparation, cooking and management of residence.
• Supporting activities of mobility and transferring, which promote independence. Clear instructions should be provided by the Client and/or the Account Manager to enable you to undertake this work.
• Supporting necessary household duties such as cooking, cleaning and laundry activities.
• Supporting Clients to keep themselves and their environments safe, clean and healthy.
• Support the health and wellbeing of the Client, such as taking medications or attending medical appointments. Clear instructions should be provided by the Client to enable you to undertake this work.
• Preparation for, and assistance with, leaving the home on outings for social, vocational or recreational purposes.
• Following specific support plans in relation to the Client’s needs to care plans for the Client or their representative.
• Provide the Client with assistance with administrative tasks.
• Supporting the dignity of risk of the Client and supporting individual decision-making.